Acceptable Use Policy

This policy applies to every account, domain, website and mailbox hosted on WebArz’s hosting server (server.webarz.com). Everyone who uses our services agrees to follow it.

The account holder is responsible for the content of the account, for the software installed in it and for all mail sent from it. If they let someone else use the account, they are also responsible for that person’s conduct. Keeping contact forms and mail-sending scripts protected, so that others cannot use them to send spam, is also the account holder’s responsibility.

None of the following is allowed on any account on our server:

1. Prohibited

   Spam and unsolicited bulk e-mail

   Link to this clause

   Bulk or commercial e-mail may not be sent to recipients who did not explicitly ask for it in advance. Purchased, rented or scraped address lists may not be used, and address lists, address-harvesting software or bulk-mailing software may not be sold or distributed. Promoting a site hosted on our server in spam sent from elsewhere is also prohibited.

2. Prohibited

   Phishing and fake shops

   Link to this clause

   Pages that impersonate a bank, a courier, a public authority or any other brand in order to collect passwords, card data or personal information may not be hosted. Fake shops that sell goods which do not exist or will not be delivered are also prohibited.

3. Prohibited

   Malware, phishing kits and doorway pages

   Link to this clause

   Malicious code such as viruses, trojans and web shells, and ready-made phishing kits, may not be hosted or distributed. Doorway pages created only to mislead search engines and redirect visitors elsewhere are also prohibited.

4. Prohibited

   Open relays and proxies

   Link to this clause

   Open mail relays that let anyone send mail without authentication, open proxies and similar services that hide other people’s traffic may not be run.

5. Prohibited

   Cryptocurrency mining

   Link to this clause

   Server resources may not be used for cryptocurrency mining. Code that mines in the visitor’s browser is also prohibited.

6. Prohibited

   Illegal content and copyright infringement

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   Content that violates applicable law, or that infringes someone else’s copyright or trademark (for example unauthorized copies of software, films, music or books), may not be published.

7. Prohibited

   Compromised content

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   Pages, hidden links, redirects and files produced by a compromised (hacked) site may not be kept on the server. Such content violates this policy even if the account holder was not aware of it.

8. Prohibited

   Network attacks

   Link to this clause

   Port scanning, denial-of-service (DoS/DDoS) attacks and password-guessing (brute-force) attacks against other systems may not be launched from our server. Botnet command-and-control servers and similar attack infrastructure may not be run.

1. Bulk or commercial e-mail may only be sent to recipients who explicitly asked for it, and every message must contain an easy way to unsubscribe.
2. Sender names, sender addresses and message headers must not be misleading or forged.
3. Only addresses with confirmed (double) opt-in may be added to bulk mailing lists; unsubscribe requests are applied promptly and bouncing addresses are removed. Turkish rules on commercial electronic messages, including registration in the İleti Yönetim Sistemi (İYS), must be followed.
4. Every domain we host publishes SPF, DKIM and DMARC records; these records may not be removed or disabled.

When a violation is detected or reported to us, we review it. If it is confirmed, the following steps normally apply:

1. Step 1Warning

   The account holder is notified in writing and asked to fix the problem.

2. Step 2Temporary suspension

   If the problem is not fixed or happens again, the account is temporarily suspended.

3. Step 3Account termination

   If the violation continues, the account is closed.

Exception For serious or ongoing abuse, such as active phishing, malware, a spam run or a compromised account, we do not wait for a warning: we may remove the content, block outgoing mail or suspend the account immediately.

To report a violation, write to abuse@webarz.com. What to include is explained on our Report abuse page. Reports are reviewed as quickly as possible.

This policy is updated when needed. The current text is always at this address; the date of the last update is shown at the top of the page and changes are listed in the revision log below. This policy is also published in Turkish; both versions have the same content and the same clause numbers.